Timely | Memory Help Center

The Basics of Timely

Take a brief tour and see how Timely works for you and your team

Written by Layal
Updated over a week ago

Getting Started

Get up and running with Timely

Written by Kristofer
Updated over a week ago

What is automatic time tracking powered by AI?

Introduction to Memory, Timely's automatic time tracking tool

Written by Layal
Updated over a week ago

Setting up remote teams in Timely

Getting your team ready to work remotely using Timely

Written by Kristofer
Updated over a week ago

Contacting Timely

How to get in touch with Timely’s Success team

Written by Kristofer
Updated over a week ago

Timely’s 2020 Roadmap

A brief overview of exciting new features coming to Timely this year

Written by Kristofer
Updated over a week ago

🚀 GETTING STARTED WITH TIMELY

How do I create a project?

A step-by-step guide to creating a new project in Timely

Written by Layal
Updated over a week ago

Add new users in Timely

Invite users to Timely and customize their access levels, default rate, and project and team assignments

Written by Layal
Updated over a week ago

Installing Memory for Mac

Set up Memory for Mac to capture all your desktop activities

Written by Kristofer
Updated over a week ago

Installing Memory for Windows

Set up Memory for Windows to automatically track your desktop activities

Written by Stacy
Updated over a week ago

Customizing Memory for Windows

Scheduling exactly when Memory captures activity

Written by Kristofer
Updated over a week ago

Activate your Timely account

How to access Timely once you've been invited by a colleague

Written by Layal
Updated over a week ago

How to log into Timely

How to access your account once you're activated

Written by Layal
Updated over a week ago

Sign into Timely with Google

Log into Timely lightning fast with Google

Written by Kristofer
Updated over a week ago

System Requirements for Timely

Enjoy the best automatic time tracking experience

Written by Kristofer
Updated over a week ago

🤖 AI TIME TRACKING WITH TIMELY

What is the Memory Inbox?

See all your automatically tracked activities in one clean space

Written by Layal
Updated over a week ago

What are Memories?

What you can do with automatically captured activities on your Memory Timeline

Written by Layal
Updated over a week ago

What is Memory history?

Using Memory to keep track of what you worked on

Written by Abi
Updated yesterday

Timeline vs. List view

Two different views for your Timely memories

Written by Kristofer
Updated over a week ago

How does Memory AI work?

Use Memory AI to automate your time sheets

Written by Kristofer
Updated this week

Teach your AI

Train Memory AI to create more accurate draft entries

Written by Kristofer
Updated over a week ago

Memory AI FAQs

Understanding the ins and outs of Memory AI

Written by Kristofer
Updated over a week ago

What happens to 'ignored' memories?

Teach Memory AI which tracked activities are unimportant to you

Written by Layal
Updated yesterday

How do I delete a memory?

How to permanently remove memories from Timely

Written by Layal
Updated over a week ago

What do the colors represent on my Timeline?

Quickly identify what Memory events have been logged with color-coded time tracking

Written by Layal
Updated over a week ago

Does Memory have idle detection?

Make sure Memory is not capturing activity when you're not working

Written by Layal
Updated today

Why am I not receiving AI drafts?

Troubleshoot AI drafts to log time even faster

Written by Kristofer
Updated yesterday

Why aren't memories appearing on my timeline?

How to make sure your work is captured by Memory

Written by Kristofer
Updated yesterday

Why is Memory not working on my Mac?

Updating your System Preferences for Memory

Written by Marius Ørvik
Updated over a week ago

Memory for mobile devices

Capturing work activity on iOS and Android

Written by Kristofer
Updated over a week ago

Uninstall Memory for Windows

How to remove the Memory Windows app from your computer

Written by Abi
Updated over a week ago

Uninstalling Memory for Mac

How to remove Memory for Mac

Written by Lisa
Updated over a week ago

🔌 TIMELY INTEGRATIONS

The Memory app and Timely integrations

Get even more detail about your work on your timeline

Written by Kristofer
Updated over a week ago

Timely's Google Calendar Integration

Automatically import calendar events to your Memory Timeline

Written by Layal
Updated over a week ago

Timely's Office 365 / Outlook Calendar Integration

Automatically import your Office 365 calendar events into Timely

Written by Layal
Updated over a week ago

Connecting Timely with Microsoft Azure AD

Quickly add Azure AD users to help your organization sign into Timely faster

Written by Kristofer
Updated over a week ago

Track time spent in Gmail

Connect your Gmail accounts to capture the time you spend on email

Written by Layal
Updated over a week ago

Track time spent in GitHub

See all your Git commits for the day in your Memory timeline

Written by Layal
Updated over a week ago

Timely + Asana

See all your completed tasks inside your Memory timeline.

Written by Layal
Updated over a week ago

Timely + Trello

Track all the Trello cards you work on from your Memory Timeline.

Written by Layal
Updated over a week ago

Timely + Todoist

See all the to-dos you've hammered out today in your Memory timeline

Written by Layal
Updated over a week ago

Timely + Wunderlist

Integrate Wunderlist to capture completed to-do lists on your Memory Timeline

Written by Layal
Updated over a week ago

Apple Calendar (workaround)

How to set up your Apple calendar to import events into Timely

Written by Layal
Updated over a week ago

Do you have invoicing integration?

Invoice integrations with Quickbooks, Freshbooks, Xero are on our radar

Written by Layal
Updated over a week ago

🕗 LOGGING TIME IN TIMELY

Logging hours using Memory

Log hours to your timesheet directly from your tracked activity

Written by Layal
Updated this week

Create a time entry in Timely

Quickly log hours from the web or desktop app

Written by Abi
Updated this week

What is a Timesheet in Timely?

Log hours simply and beautifully with Timely's timesheets

Written by Layal
Updated over a week ago

What is "logged" and "planned" time in Timely?

Schedule your activities for improved planning and time management

Written by Layal
Updated yesterday

What money on a time entry represents in Timely

Understand how logged money is calculated on your time entries

Written by Layal
Updated over a week ago

Using a 12-hour clock for Timestamps

How to utilize the AM/PM clock format in a 24-hour world

Written by Layal
Updated over a week ago

How do I view previous timesheets?

How to review all your past logged hours

Written by Kristofer
Updated over a week ago

How do I edit time entries in Timely?

Need to update a logged entry? Quickly edit your details in a few clicks.

Written by Layal
Updated this week

What are Timestamps in Timely?

Use Timestamps to automatically calculate your logged time

Written by Layal
Updated this week

👥 TRACKING TIME WITH YOUR TEAM

The People Page

Review employee capacity, hours, overtime and availability from one smart view

Written by Layal
Updated over a week ago

The Individual User page

Get detailed information on your people's time tracking activities

Written by Layal
Updated over a week ago

Planning in Timely (Beta)

Schedule work effortlessly across teams and projects

Written by Layal
Updated over a week ago

Using the Timesheet Control feature

Visually track who's logging their hours from one place

Written by Layal
Updated over a week ago

Employee Capacity

The essential tool for effective team resource planning in Timely

Written by Layal
Updated over a week ago

Using the People dashboard

Interactive views to help you better allocate resources and work smarter, not harder

Written by Kristofer
Updated over a week ago

Send "Log Hours" Reminders

Nudge people on your team to log their hours

Written by Layal
Updated over a week ago

Anomaly detection in Timely

Be the first to know about unusual behavior

Written by Kristofer
Updated over a week ago

Creating teams in Timely

Create teams and delegate team management in Timely

Written by Layal
Updated over a week ago

Schedule resources in Company view

Plan or log hours in Timely for other users in your team

Written by Layal
Updated over a week ago

How to keep track of employee absence

Keep track of vacations and sick leave in Timely

Written by Layal
Updated over a week ago

How to track non-billable hours

Get the complete picture on how your business spends its time

Written by Kristofer
Updated over a week ago

Editing users in Timely

Update user access levels, hourly rates and project assignments

Written by Layal
Updated over a week ago

How do I set or edit a user's hourly rate?

Set a user's default rate and their project rates in one go.

Written by Layal
Updated over a week ago

What happens if I remove a user?

How to delete or remove a user from your Timely account

Written by Layal
Updated over a week ago

User Access Levels

Define what users can do in Timely with access levels

Written by Kristofer
Updated over a week ago

How do I resend an invite to Timely?

Make sure colleagues can activate and access their Timely account

Written by Kristofer
Updated over a week ago

How do I hide hourly rates from employees?

Limit the information your people can see via the "Employee" access level

Written by Layal
Updated over a week ago

🗂 PROJECTS IN TIMELY

The Projects Page

Track and manage project health in seconds across all your clients

Written by Layal
Updated over a week ago

The individual project page

Check a specific project's status, review hours and create quick reports

Written by Layal
Updated over a week ago

Duplicating projects in Timely

Create new projects using existing project details

Written by Kristofer
Updated over a week ago

Clients in Timely

How to create, edit, archive and delete clients in Timely

Written by Lisa
Updated over a week ago

Inviting users to a project

Make sure your people have access to the right projects in Timely

Written by Layal
Updated over a week ago

Set a budget in Timely

Add a budget to your project to ensure you're always on-target

Written by Layal
Updated over a week ago

Assign project colors in Timely

Color code projects to help visualize how you track your time

Written by Layal
Updated over a week ago

What does "active project" mean?

Getting to know the various project states on the Project Page

Written by Layal
Updated over a week ago

How do I archive a project?

Clean up your Project page by archiving your completed projects

Written by Layal
Updated over a week ago

How do I delete a project?

How to permanently remove a project from your Timely account

Written by Layal
Updated over a week ago

Recurring Budget Projects

Track monthly- or weekly-recurring project budgets

Written by Layal
Updated over a week ago

Create a fixed-rate project

Our work-around for adding fixed-rate projects in Timely

Written by Layal
Updated over a week ago

Projects with multiple rates

How to manage projects with more than one rate in Timely

Written by Layal
Updated over a week ago

Label Hours "Billed" or "Unbilled"

How to mark entries as "billed" to avoid double billing your clients

Written by Mathias Mikkelsen
Updated over a week ago

Importing projects and clients into Timely

Quickly import data from other time tracking tools into Timely

Written by Kristofer
Updated over a week ago

How do I move a project to another client?

Need to move a project to another client? Look no further!

Written by Layal
Updated over a week ago

🏷 TAGS IN TIMELY

What are tags in Timely?

How tags can help you manage your project phases or tasks

Written by Layal
Updated over a week ago

How to use tag lists

Track project phases and tasks in Timely with tag lists

Written by Layal
Updated over a week ago

What is the best way to set up tag lists?

Standardize time reporting across your projects in Timely

Written by Kristofer
Updated over a week ago

Creating and Managing Tags

Add, edit and remove tags to manage project tasks and phases in Timely

Written by Layal
Updated over a week ago

📊 REPORTING IN TIMELY

Customize a Report Template

Create a template to pull your most popular reports over again!

Written by Layal
Updated over a week ago

Share a Report

Quickly share your timesheet and reports via a public URL link

Written by Layal
Updated over a week ago

Exporting your Reports

How to export your Timely reports as PDF, Excel or CSV files

Written by Layal
Updated over a week ago

How do I customize my branded report's logo and color?

Add a personal touch to your reports

Written by Kristofer
Updated over a week ago

Updating entries in reports

Making changes on the fly while reporting in Timely

Written by Kristofer
Updated over a week ago

Historic Shared Reports

View, copy/share, and revoke access to shared reports you've previously created.

Written by Layal
Updated over a week ago

📱TIMELY ON DESKTOP AND MOBILE

Do you have a macOS or Windows app?

Download our app for quick time tracking on your desktop

Written by Layal
Updated over a week ago

Do you have an iOS app?

Log hours on-the-go with Timely's mobile app for iOS

Written by Layal
Updated over a week ago

Adding time entries in Timely’s iOS app

Log and plan time on-the-go with Timely for iOS

Written by Kristofer
Updated over a week ago

Projects in Timely’s iOS app

Create, view and organize projects on the fly with Timely for iOS

Written by Kristofer
Updated over a week ago

GPS Location Time Tracking for iOS

Remember where you've been for more accurate time tracking with Timely's GPS tracker

Written by Layal
Updated over a week ago

Do you have an Android app?

Log your hours on-the-go with Timely's mobile app for Android

Written by Layal
Updated over a week ago

Create a time entry on Timely for Android

Log and plan time on-the-go with the Timely app for Android

Written by Lisa
Updated over a week ago

Projects in Timely’s Android app

Creating projects in Timely for Android

Written by Kristofer
Updated over a week ago

GPS Location Time Tracking for Android

Remember where you've been for more accurate time tracking with Timely's GPS tracker

Written by Layal
Updated over a week ago

Timely reports on mobile

Access all your Timely reports on-the-go

Written by Lisa
Updated over a week ago

Edit your Timely profile on mobile

Manage your Timely account information on the go

Written by Kristofer
Updated over a week ago

Android Phone Call Logs

Why we had to remove the feature from Timely's Android app

Written by Layal
Updated over a week ago

Timely for Apple Watch

Developing a world class Timely experience for users on-the-go

Written by Kristofer
Updated over a week ago

Enable Timely push notifications on mobile

Get reminders to log your hours and updates on new account activity

Written by Layal
Updated over a week ago

✂︎ TIPS & TRICKS

Timely keyboard shortcuts

Quickly navigate through your time entries to save time

Written by Layal
Updated over a week ago

Can I copy/paste entries?

Learn how to duplicate your entries or days for faster time tracking

Written by Layal
Updated over a week ago

Join our Zapier beta

Get access to our Zapier Beta to integrate your apps into Timely

Written by Marius Ørvik
Updated over a week ago

Exporting your time sheets with Zapier

Export your timesheet in Timely to a Google spreadsheet with Zapier

Written by Marius Ørvik
Updated over a week ago

Submitting feature requests

Tell us what you want to see in Timely

Written by Kristofer
Updated over a week ago

💵 BILLING IN TIMELY

Plans and Pricing

Learn about plan features and pricing to select the best plan for your company

Written by Layal
Updated over a week ago

Adding and removing seats

Flexibility for building teams in Timely

Written by Kristofer
Updated over a week ago

What happens when my Timely trial is over?

Life after your free 14-day trial

Written by Kristofer
Updated over a week ago

Setting up your Timely subscription

Choose a plan and set up payments to keep using Timely after your trial period ends

Written by Layal
Updated over a week ago

Managing your Timely Subscription

Change subscription plan, set up payments and manage your Timely invoices

Written by Layal
Updated over a week ago

How do I cancel my subscription?

Need a break? Cancel your Timely subscription at any time

Written by Layal
Updated over a week ago

How do I cancel my in-app subscription?

Managing your Timely subscription from your mobile device

Written by Kristofer
Updated over a week ago

How do I access invoices for my subscription?

Keeping track of your Timely subscription invoices

Written by Kristofer
Updated over a week ago

How do I add my tax number to my invoices?

Make your accountant happy by adding your tax or VAT number to your invoices

Written by Marius Ørvik
Updated over a week ago

What does “unused time” on my invoice mean?

Understand the credit and debits on your Timely invoice

Written by Layal
Updated over a week ago

Discounts

Learn more about Timely's automatic and student discounts

Written by Layal
Updated over a week ago

⚙️ TIMELY ACCOUNT MANAGEMENT

Editing your account settings

Customize your Timely account in the Workspace settings page

Written by Layal
Updated over a week ago

How do I change my name and email address?

Update your personal details on the Profile page in Settings

Written by Layal
Updated over a week ago

How do I edit my Timely profile?

Update your personal information including your name, email and timezone

Written by Layal
Updated over a week ago

Adding a profile picture

Customize your personal account with an awesome image or photo

Written by Layal
Updated over a week ago

How do I change my time zone?

Adjust your time zone from the Profile page as you travel

Written by Layal
Updated over a week ago

How do I create a new workspace?

Create different workspaces in Timely for different types of work

Written by Kristofer
Updated over a week ago

How do I delete my account?

Permanently delete your account and yourself from Timely

Written by Layal
Updated yesterday

Notifications in Timely

Stay up-to-date with new activity in your Timely workspace

Written by Kristofer
Updated over a week ago

How do I edit Timely notifications?

Get updates on account activity and reminders to log your hours

Written by Layal
Updated over a week ago

How do I change language settings?

Use your preferred language to label Projects and Clients

Written by Layal
Updated over a week ago