Timely | Memory Help Center

The Basics of Timely

Take a brief tour and see how Timely works for you and your team

Written by Layal
Updated over a week ago

Getting Started

Get up and running with Timely

Written by Kristofer
Updated over a week ago

What is automatic time tracking powered by AI?

Introduction to Memory, Timely's automatic time tracking tool

Written by Layal
Updated over a week ago

Setting up remote teams in Timely

Getting your team ready to work remotely using Timely

Written by Kristofer
Updated over a week ago

Contacting Timely

How to get in touch with Timely’s Success team

Written by Kristofer
Updated over a week ago

Timely’s 2020 Roadmap

A brief overview of exciting new features coming to Timely this year

Written by Kristofer
Updated over a week ago

🚀 GETTING STARTED WITH TIMELY

How do I create a project?

A step-by-step guide to creating a new project in Timely

Written by Layal
Updated over a week ago

Add new users in Timely

Invite users to Timely and customize their access levels, default rate, and project and team assignments

Written by Layal
Updated this week

Activate your Timely account

How to access Timely once you've been invited by a colleague

Written by Layal
Updated over a week ago

How to log into Timely

How to access your account once you're activated

Written by Layal
Updated over a week ago

Single sign-on options in Timely

Quickly access Timely using Google and Apple accounts

Written by Kristofer
Updated over a week ago

Using Timely on web, desktop and mobile

Download the Timely app on every device you use for work

Written by Kristofer
Updated over a week ago

🤖 AI TIME TRACKING WITH TIMELY

How to set up Memory for Mac

Easily capture activity on your computer, your way

Written by Kristofer
Updated over a week ago

How to set up Memory for Windows

Automatically capture your desktop activity your way

Written by Kristofer
Updated over a week ago

Memory 101

The basics of Memory explained

Written by Kristofer
Updated over a week ago

The Fundamentals of Memory AI

Unlocking the automated potential of Memory

Written by Kristofer
Updated over a week ago

Under the hood: How AI works in Timely

A guest post from our machine learning experts

Written by Pierrick
Updated over a week ago

Ask the experts: All about Memory AI

Your biggest Memory AI FAQs answered by our engineers

Written by Kristofer
Updated over a week ago

Troubleshooting issues with Memory

How to make sure your work is captured by Memory

Written by Kristofer
Updated over a week ago

🔌 TIMELY INTEGRATIONS

The Memory app and Timely integrations

Get even more detail about your work on your timeline

Written by Kristofer
Updated over a week ago

Timely's Google Calendar Integration

Automatically import calendar events to your Memory Timeline

Written by Layal
Updated over a week ago

Timely's Office 365 Calendar integration

Automatically import your Office 365 calendar events into Timely

Written by Layal
Updated over a week ago

Connecting Timely with Jira

Import your projects and log time spent in Jira

Written by Kristofer
Updated over a week ago

Connecting Timely with Microsoft Azure AD

Quickly add Azure AD users to help your organization sign into Timely faster

Written by Kristofer
Updated over a week ago

Connect Timely with Outlook

Capture the time you spend writing emails in Outlook

Written by Kristofer
Updated over a week ago

Track time spent in Gmail

Connect your Gmail accounts to capture the time you spend on email

Written by Layal
Updated over a week ago

Track time spent in GitHub

See all your Git commits for the day in your Memory timeline

Written by Layal
Updated over a week ago

Integrate Timely with Asana

See all your completed tasks inside your Memory timeline.

Written by Layal
Updated over a week ago

Integrate Timely with Trello

Track all the Trello cards you work on from your Memory Timeline.

Written by Layal
Updated over a week ago

Integrate Timely with Todoist

See all the to-dos you've hammered out today in your Memory timeline

Written by Layal
Updated over a week ago

Connecting Timely with Zoom

Seamlessly pull all of your Zoom calls into Timely

Written by Kristofer
Updated over a week ago

Apple Calendar (workaround)

How to set up your Apple calendar to import events into Timely

Written by Layal
Updated over a week ago

Do you have invoicing integration?

Invoice integrations with Quickbooks, Freshbooks, Xero are on our radar

Written by Layal
Updated over a week ago

🕗 LOGGING TIME IN TIMELY

Creating time entries in Timely

Quickly log hours from the web or desktop app

Written by Kristofer
Updated over a week ago

Logging hours using Memory

Log hours to your timesheet directly from your tracked activity

Written by Layal
Updated over a week ago

Understanding timesheets

Navigating timesheets to log your hours simply and beautifully

Written by Kristofer
Updated over a week ago

👥 TRACKING TIME WITH YOUR TEAM

The People Page

Review employee capacity, hours, overtime and availability from one smart view

Written by Layal
Updated over a week ago

The Individual User page

Get detailed information on your people's time tracking activities

Written by Layal
Updated over a week ago

Using the People dashboard

Interactive views to help you better allocate resources and work smarter, not harder

Written by Kristofer
Updated over a week ago

Employee Capacity

The essential tool for effective team resource planning in Timely

Written by Layal
Updated over a week ago

Entry history in Timely

Transparency with all of your logged hours in Timely

Written by Kristofer
Updated over a week ago

Planning in Timely (Beta)

Schedule work effortlessly across teams and projects

Written by Layal
Updated over a week ago

Using the Timesheet Control feature

Visually track who's logging their hours from one place

Written by Layal
Updated over a week ago

Send "Log Hours" Reminders

Nudge people on your team to log their hours

Written by Layal
Updated over a week ago

Anomaly detection in Timely

Be the first to know about unusual behavior

Written by Kristofer
Updated over a week ago

Creating teams in Timely

Create teams and delegate team management in Timely

Written by Layal
Updated over a week ago

Schedule resources in Company view

Plan or log hours in Timely for other users in your team

Written by Layal
Updated over a week ago

How to keep track of employee absence

Keep track of vacations and sick leave in Timely

Written by Layal
Updated over a week ago

How to track non-billable hours

Get the complete picture on how your business spends its time

Written by Kristofer
Updated over a week ago

Editing users in Timely

Update user access levels, hourly rates and project assignments

Written by Layal
Updated over a week ago

How do I set or edit a user's hourly rate?

Set a user's default rate and their project rates in one go.

Written by Layal
Updated over a week ago

What happens if I remove a user?

How to delete or remove a user from your Timely account

Written by Layal
Updated over a week ago

User Access Levels

Define what users can do in Timely with access levels

Written by Kristofer
Updated over a week ago

How do I resend an invite to Timely?

Make sure colleagues can activate and access their Timely account

Written by Kristofer
Updated over a week ago

How do I hide hourly rates from employees?

Limit the information your people can see via the "Employee" access level

Written by Layal
Updated over a week ago

🗂 PROJECTS IN TIMELY

The Projects Page

Track and manage project health in seconds across all your clients

Written by Layal
Updated over a week ago

The individual project page

Check a specific project's status, review hours and create quick reports

Written by Layal
Updated over a week ago

Duplicating projects in Timely

Create new projects using existing project details

Written by Kristofer
Updated over a week ago

Clients in Timely

How to create, edit, archive and delete clients in Timely

Written by Lisa
Updated over a week ago

Inviting users to a project

Make sure your people have access to the right projects in Timely

Written by Layal
Updated over a week ago

Set a budget in Timely

Add a budget to your project to ensure you're always on-target

Written by Layal
Updated over a week ago

Assign project colors in Timely

Color code projects to help visualize how you track your time

Written by Layal
Updated over a week ago

What does "active project" mean?

Getting to know the various project states on the Project Page

Written by Layal
Updated over a week ago

How do I archive a project?

Clean up your Project page by archiving your completed projects

Written by Layal
Updated over a week ago

How do I delete a project?

How to permanently remove a project from your Timely account

Written by Layal
Updated over a week ago

Recurring Budget Projects

Track monthly- or weekly-recurring project budgets

Written by Layal
Updated over a week ago

Create a fixed-rate project

Our work-around for adding fixed-rate projects in Timely

Written by Layal
Updated over a week ago

Projects with multiple rates

How to manage projects with more than one rate in Timely

Written by Layal
Updated over a week ago

Label Hours "Billed" or "Unbilled"

How to mark entries as "billed" to avoid double billing your clients

Written by Mathias Mikkelsen
Updated over a week ago

Importing projects and clients into Timely

Quickly import data from other time tracking tools into Timely

Written by Kristofer
Updated over a week ago

How do I move a project to another client?

Need to move a project to another client? Look no further!

Written by Layal
Updated over a week ago

🏷 TAGS IN TIMELY

A brief introduction to tags

Understand time spent on tasks, projects and phases

Written by Kristofer
Updated over a week ago

Creating and managing tags

Add, edit and remove tags to manage project tasks and phases in Timely

Written by Kristofer
Updated over a week ago

Tags lists 101: how to structure and group tags

Optimize tag lists to standardize reporting and track project phases

Written by Kristofer
Updated over a week ago

Archiving tags in Timely

Keeping your tag lists clean while preserving historical information

Written by Kristofer
Updated over a week ago

📊 REPORTING IN TIMELY

Customizing a Report Template

Create a template to pull your most popular reports over again!

Written by Layal
Updated over a week ago

Share a Report

Quickly share your timesheet and reports via a public URL link

Written by Layal
Updated over a week ago

Exporting your Reports

How to export your Timely reports as PDF, Excel or CSV files

Written by Layal
Updated over a week ago

Updating entries in reports

Making changes on the fly while reporting in Timely

Written by Kristofer
Updated over a week ago

How do I customize my branded report's logo and color?

Add a personal touch to your reports

Written by Kristofer
Updated over a week ago

Historic shared reports

View, copy/share, and revoke access to shared reports you've previously created.

Written by Layal
Updated over a week ago

📱TIMELY ON DESKTOP AND MOBILE

Projects in Timely’s iOS app

Create, view and organize projects on the fly with Timely for iOS

Written by Kristofer
Updated over a week ago

Adding time entries in Timely’s iOS app

Log and plan time on-the-go with Timely for iOS

Written by Kristofer
Updated over a week ago

GPS Location Time Tracking for iOS

Remember where you've been for more accurate time tracking with Timely's GPS tracker

Written by Layal
Updated over a week ago

Create a time entry on Timely for Android

Log and plan time on-the-go with the Timely app for Android

Written by Lisa
Updated over a week ago

Projects in Timely’s Android app

Creating projects in Timely for Android

Written by Kristofer
Updated over a week ago

GPS Location Time Tracking for Android

Remember where you've been for more accurate time tracking with Timely's GPS tracker

Written by Layal
Updated over a week ago

Timely reports on mobile

Access all your Timely reports on-the-go

Written by Lisa
Updated over a week ago

Android Phone Call Logs

Why we had to remove the feature from Timely's Android app

Written by Layal
Updated over a week ago

Enable Timely push notifications on mobile

Get reminders to log your hours and updates on new account activity

Written by Layal
Updated over a week ago

✂︎ TIPS & TRICKS

Timely keyboard shortcuts

Quickly navigate through your time entries to save time

Written by Layal
Updated over a week ago

Submitting feature requests

Tell us what you want to see in Timely

Written by Kristofer
Updated over a week ago

💵 BILLING IN TIMELY

Setting up your Timely subscription

From trialing Timely to choosing the right subscription plan

Written by Kristofer
Updated over a week ago

Managing your Timely subscription

Change subscription plan, set up payments and manage your Timely invoices

Written by Layal
Updated over a week ago

Adding and removing seats

Flexibility for building teams in Timely

Written by Kristofer
Updated over a week ago

Managing your Timely invoices

Keeping track of your Timely subscription invoices

Written by Kristofer
Updated over a week ago

Canceling your Timely subscription

Need a break? Cancel your Timely subscription at any time

Written by Kristofer
Updated over a week ago

⚙️ TIMELY ACCOUNT MANAGEMENT

Managing your Timely workspace

Everything you need to customize your Timely workspace

Written by Kristofer
Updated over a week ago

Deleting your Timely workspace

Permanently delete your workspace and yourself from Timely

Written by Layal
Updated over a week ago

Editing your Timely profile

Updating and managing your personal details within Timely

Written by Kristofer
Updated over a week ago

Notifications in Timely

Stay up-to-date with new activity in your Timely workspace

Written by Kristofer
Updated over a week ago