Timely | Memory Help Center

The Basics of Timely

Take a brief tour and see how Timely works for you and your team

Written by Layal
Updated over a week ago

Getting Started

Get up and running with Timely

Written by Kristofer
Updated over a week ago

What is automatic time tracking powered by AI?

Introduction to Memory, Timely's automatic time tracking tool

Written by Layal
Updated over a week ago

Setting up remote teams in Timely

Getting your team ready to work remotely using Timely

Written by Kristofer
Updated over a week ago

Contacting Timely

How to get in touch with Timely’s Success team

Written by Kristofer
Updated over a week ago

Timely’s 2020 Roadmap

A brief overview of exciting new features coming to Timely this year

Written by Kristofer
Updated over a week ago

🚀 GETTING STARTED WITH TIMELY

How do I create a project?

A step-by-step guide to creating a new project in Timely

Written by Layal
Updated over a week ago

Add new users in Timely

Invite users to Timely and customize their access levels, default rate, and project and team assignments

Written by Layal
Updated over a week ago

Installing Memory for Mac

Set up Memory for Mac to capture all your desktop activities

Written by Kristofer
Updated over a week ago

Installing Memory for Windows

Set up Memory for Windows to automatically track your desktop activities

Written by Stacy
Updated over a week ago

Customizing Memory for Windows

Scheduling exactly when Memory captures activity

Written by Kristofer
Updated over a week ago

Activate your Timely account

How to access Timely once you've been invited by a colleague

Written by Layal
Updated over a week ago

How to log into Timely

How to access your account once you're activated

Written by Layal
Updated over a week ago

Sign into Timely with Google

Log into Timely lightning fast with Google

Written by Kristofer
Updated over a week ago

Sign in with Apple to access Timely

Quickly access Timely using your Apple account

Written by Kristofer
Updated over a week ago

System Requirements for Timely

Enjoy the best automatic time tracking experience

Written by Kristofer
Updated over a week ago

🤖 AI TIME TRACKING WITH TIMELY

What is the Memory Inbox?

See all your automatically tracked activities in one clean space

Written by Layal
Updated over a week ago

What are Memories?

What you can do with automatically captured activities on your Memory Timeline

Written by Layal
Updated over a week ago

What is Memory history?

Using Memory to keep track of what you worked on

Written by Kristofer
Updated over a week ago

Timeline vs. List view

Two different views for your Timely memories

Written by Kristofer
Updated over a week ago

How does Memory AI work?

Use Memory AI to automate your time sheets

Written by Kristofer
Updated over a week ago

Teach your AI

Train Memory AI to create more accurate draft entries

Written by Kristofer
Updated over a week ago

Memory AI FAQs

Understanding the ins and outs of Memory AI

Written by Kristofer
Updated over a week ago

What happens to 'ignored' memories?

Teach Memory AI which tracked activities are unimportant to you

Written by Layal
Updated over a week ago

How do I delete a memory?

How to permanently remove memories from Timely

Written by Layal
Updated over a week ago

What do the colors represent on my Timeline?

Quickly identify what Memory events have been logged with color-coded time tracking

Written by Layal
Updated over a week ago

Does Memory have idle detection?

Make sure Memory is not capturing activity when you're not working

Written by Layal
Updated over a week ago

Why am I not receiving AI drafts?

Troubleshoot AI drafts to log time even faster

Written by Kristofer
Updated over a week ago

Why aren't memories appearing on my timeline?

How to make sure your work is captured by Memory

Written by Kristofer
Updated over a week ago

Why is Memory not working on my Mac?

Updating your System Preferences for Memory

Written by Marius Ørvik
Updated over a week ago

Memory for mobile devices

Capturing work activity on iOS and Android

Written by Kristofer
Updated over a week ago

Uninstall Memory for Windows

How to remove the Memory Windows app from your computer

Written by Kristofer
Updated over a week ago

Uninstalling Memory for Mac

How to remove Memory for Mac

Written by Lisa
Updated over a week ago

🔌 TIMELY INTEGRATIONS

The Memory app and Timely integrations

Get even more detail about your work on your timeline

Written by Kristofer
Updated over a week ago

Timely's Google Calendar Integration

Automatically import calendar events to your Memory Timeline

Written by Layal
Updated over a week ago

Timely's Office 365 / Outlook Calendar Integration

Automatically import your Office 365 calendar events into Timely

Written by Layal
Updated over a week ago

Connecting Timely with Jira

Import your projects and log time spent in Jira

Written by Kristofer
Updated over a week ago

Connecting Timely with Microsoft Azure AD

Quickly add Azure AD users to help your organization sign into Timely faster

Written by Kristofer
Updated over a week ago

Track time spent in Gmail

Connect your Gmail accounts to capture the time you spend on email

Written by Layal
Updated over a week ago

Track time spent in GitHub

See all your Git commits for the day in your Memory timeline

Written by Layal
Updated over a week ago

Timely + Asana

See all your completed tasks inside your Memory timeline.

Written by Layal
Updated over a week ago

Timely + Trello

Track all the Trello cards you work on from your Memory Timeline.

Written by Layal
Updated over a week ago

Timely + Todoist

See all the to-dos you've hammered out today in your Memory timeline

Written by Layal
Updated over a week ago

Timely + Wunderlist

Integrate Wunderlist to capture completed to-do lists on your Memory Timeline

Written by Layal
Updated over a week ago

Connecting Timely with Zoom

Seamlessly pull all of your Zoom calls into Timely

Written by Kristofer
Updated over a week ago

Apple Calendar (workaround)

How to set up your Apple calendar to import events into Timely

Written by Layal
Updated over a week ago

Do you have invoicing integration?

Invoice integrations with Quickbooks, Freshbooks, Xero are on our radar

Written by Layal
Updated over a week ago

🕗 LOGGING TIME IN TIMELY

Logging hours using Memory

Log hours to your timesheet directly from your tracked activity

Written by Layal
Updated over a week ago

Create a time entry in Timely

Quickly log hours from the web or desktop app

Written by Kristofer
Updated over a week ago

What is a Timesheet in Timely?

Log hours simply and beautifully with Timely's timesheets

Written by Layal
Updated over a week ago

What is "logged" and "planned" time in Timely?

Schedule your activities for improved planning and time management

Written by Layal
Updated over a week ago

What money on a time entry represents in Timely

Understand how logged money is calculated on your time entries

Written by Layal
Updated over a week ago

Setting the clock in Timely

A clock that works for you no matter where you are in the world

Written by Kristofer
Updated over a week ago

How do I view previous timesheets?

How to review all your past logged hours

Written by Kristofer
Updated over a week ago

How do I edit time entries in Timely?

Need to update a logged entry? Quickly edit your details in a few clicks.

Written by Layal
Updated over a week ago

What are Timestamps in Timely?

Use Timestamps to automatically calculate your logged time

Written by Layal
Updated over a week ago

👥 TRACKING TIME WITH YOUR TEAM

Employee Capacity

The essential tool for effective team resource planning in Timely

Written by Layal
Updated over a week ago

The People Page

Review employee capacity, hours, overtime and availability from one smart view

Written by Layal
Updated over a week ago

The Individual User page

Get detailed information on your people's time tracking activities

Written by Layal
Updated over a week ago

Planning in Timely (Beta)

Schedule work effortlessly across teams and projects

Written by Layal
Updated over a week ago

Using the Timesheet Control feature

Visually track who's logging their hours from one place

Written by Layal
Updated over a week ago

Using the People dashboard

Interactive views to help you better allocate resources and work smarter, not harder

Written by Kristofer
Updated over a week ago

Send "Log Hours" Reminders

Nudge people on your team to log their hours

Written by Layal
Updated over a week ago

Anomaly detection in Timely

Be the first to know about unusual behavior

Written by Kristofer
Updated over a week ago

Creating teams in Timely

Create teams and delegate team management in Timely

Written by Layal
Updated over a week ago

Schedule resources in Company view

Plan or log hours in Timely for other users in your team

Written by Layal
Updated over a week ago

How to keep track of employee absence

Keep track of vacations and sick leave in Timely

Written by Layal
Updated over a week ago

How to track non-billable hours

Get the complete picture on how your business spends its time

Written by Kristofer
Updated over a week ago

Editing users in Timely

Update user access levels, hourly rates and project assignments

Written by Layal
Updated over a week ago

How do I set or edit a user's hourly rate?

Set a user's default rate and their project rates in one go.

Written by Layal
Updated over a week ago

What happens if I remove a user?

How to delete or remove a user from your Timely account

Written by Layal
Updated over a week ago

User Access Levels

Define what users can do in Timely with access levels

Written by Kristofer
Updated over a week ago

How do I resend an invite to Timely?

Make sure colleagues can activate and access their Timely account

Written by Kristofer
Updated over a week ago

How do I hide hourly rates from employees?

Limit the information your people can see via the "Employee" access level

Written by Layal
Updated over a week ago

🗂 PROJECTS IN TIMELY

The Projects Page

Track and manage project health in seconds across all your clients

Written by Layal
Updated over a week ago

The individual project page

Check a specific project's status, review hours and create quick reports

Written by Layal
Updated over a week ago

Duplicating projects in Timely

Create new projects using existing project details

Written by Kristofer
Updated over a week ago

Clients in Timely

How to create, edit, archive and delete clients in Timely

Written by Lisa
Updated over a week ago

Inviting users to a project

Make sure your people have access to the right projects in Timely

Written by Layal
Updated over a week ago

Set a budget in Timely

Add a budget to your project to ensure you're always on-target

Written by Layal
Updated over a week ago

Assign project colors in Timely

Color code projects to help visualize how you track your time

Written by Layal
Updated over a week ago

What does "active project" mean?

Getting to know the various project states on the Project Page

Written by Layal
Updated over a week ago

How do I archive a project?

Clean up your Project page by archiving your completed projects

Written by Layal
Updated over a week ago

How do I delete a project?

How to permanently remove a project from your Timely account

Written by Layal
Updated over a week ago

Recurring Budget Projects

Track monthly- or weekly-recurring project budgets

Written by Layal
Updated over a week ago

Create a fixed-rate project

Our work-around for adding fixed-rate projects in Timely

Written by Layal
Updated over a week ago

Projects with multiple rates

How to manage projects with more than one rate in Timely

Written by Layal
Updated over a week ago

Label Hours "Billed" or "Unbilled"

How to mark entries as "billed" to avoid double billing your clients

Written by Mathias Mikkelsen
Updated over a week ago

Importing projects and clients into Timely

Quickly import data from other time tracking tools into Timely

Written by Kristofer
Updated over a week ago

How do I move a project to another client?

Need to move a project to another client? Look no further!

Written by Layal
Updated over a week ago

🏷 TAGS IN TIMELY

What are tags in Timely?

How tags can help you manage your project phases or tasks

Written by Layal
Updated over a week ago

How to use tag lists

Track project phases and tasks in Timely with tag lists

Written by Layal
Updated over a week ago

What is the best way to set up tag lists?

Standardize time reporting across your projects in Timely

Written by Kristofer
Updated over a week ago

Creating and Managing Tags

Add, edit and remove tags to manage project tasks and phases in Timely

Written by Layal
Updated over a week ago

📊 REPORTING IN TIMELY

Customizing a Report Template

Create a template to pull your most popular reports over again!

Written by Layal
Updated over a week ago

Share a Report

Quickly share your timesheet and reports via a public URL link

Written by Layal
Updated over a week ago

Exporting your Reports

How to export your Timely reports as PDF, Excel or CSV files

Written by Layal
Updated over a week ago

Updating entries in reports

Making changes on the fly while reporting in Timely

Written by Kristofer
Updated over a week ago

How do I customize my branded report's logo and color?

Add a personal touch to your reports

Written by Kristofer
Updated yesterday

Historic Shared Reports

View, copy/share, and revoke access to shared reports you've previously created.

Written by Layal
Updated over a week ago

📱TIMELY ON DESKTOP AND MOBILE

Do you have a macOS or Windows app?

Download our app for quick time tracking on your desktop

Written by Layal
Updated over a week ago

Do you have an iOS app?

Log hours on-the-go with Timely's mobile app for iOS

Written by Layal
Updated over a week ago

Adding time entries in Timely’s iOS app

Log and plan time on-the-go with Timely for iOS

Written by Kristofer
Updated over a week ago

Projects in Timely’s iOS app

Create, view and organize projects on the fly with Timely for iOS

Written by Kristofer
Updated over a week ago

GPS Location Time Tracking for iOS

Remember where you've been for more accurate time tracking with Timely's GPS tracker

Written by Layal
Updated over a week ago

Do you have an Android app?

Log your hours on-the-go with Timely's mobile app for Android

Written by Layal
Updated over a week ago

Create a time entry on Timely for Android

Log and plan time on-the-go with the Timely app for Android

Written by Lisa
Updated over a week ago

Projects in Timely’s Android app

Creating projects in Timely for Android

Written by Kristofer
Updated over a week ago

GPS Location Time Tracking for Android

Remember where you've been for more accurate time tracking with Timely's GPS tracker

Written by Layal
Updated over a week ago

Timely reports on mobile

Access all your Timely reports on-the-go

Written by Lisa
Updated over a week ago

Edit your Timely profile on mobile

Manage your Timely account information on the go

Written by Kristofer
Updated over a week ago

Android Phone Call Logs

Why we had to remove the feature from Timely's Android app

Written by Layal
Updated over a week ago

Timely for Apple Watch

Developing a world class Timely experience for users on-the-go

Written by Kristofer
Updated over a week ago

Enable Timely push notifications on mobile

Get reminders to log your hours and updates on new account activity

Written by Layal
Updated over a week ago

✂︎ TIPS & TRICKS

Timely keyboard shortcuts

Quickly navigate through your time entries to save time

Written by Layal
Updated over a week ago

Can I copy/paste entries?

Learn how to duplicate your entries or days for faster time tracking

Written by Layal
Updated over a week ago

Join our Zapier beta

Get access to our Zapier Beta to integrate your apps into Timely

Written by Marius Ørvik
Updated over a week ago

Exporting your time sheets with Zapier

Export your timesheet in Timely to a Google spreadsheet with Zapier

Written by Marius Ørvik
Updated over a week ago

Submitting feature requests

Tell us what you want to see in Timely

Written by Kristofer
Updated over a week ago

💵 BILLING IN TIMELY

Plans and Pricing

Learn about plan features and pricing to select the best plan for your company

Written by Layal
Updated over a week ago

Adding and removing seats

Flexibility for building teams in Timely

Written by Kristofer
Updated over a week ago

What happens when my Timely trial is over?

Life after your free 14-day trial

Written by Kristofer
Updated over a week ago

Setting up your Timely subscription

Choose a plan and set up payments to keep using Timely after your trial period ends

Written by Layal
Updated over a week ago

Managing your Timely Subscription

Change subscription plan, set up payments and manage your Timely invoices

Written by Layal
Updated over a week ago

How do I cancel my subscription?

Need a break? Cancel your Timely subscription at any time

Written by Layal
Updated over a week ago

How do I cancel my in-app subscription?

Managing your Timely subscription from your mobile device

Written by Kristofer
Updated over a week ago

How do I access invoices for my subscription?

Keeping track of your Timely subscription invoices

Written by Kristofer
Updated over a week ago

How do I add my tax number to my invoices?

Make your accountant happy by adding your tax or VAT number to your invoices

Written by Marius Ørvik
Updated over a week ago

What does “unused time” on my invoice mean?

Understand the credit and debits on your Timely invoice

Written by Layal
Updated over a week ago

Discounts

Learn more about Timely's automatic and student discounts

Written by Layal
Updated over a week ago

⚙️ TIMELY ACCOUNT MANAGEMENT

Editing your account settings

Customize your Timely account in the Workspace settings page

Written by Layal
Updated over a week ago

How do I change my name and email address?

Update your personal details on the Profile page in Settings

Written by Layal
Updated over a week ago

How do I edit my Timely profile?

Update your personal information including your name, email and timezone

Written by Layal
Updated over a week ago

Adding a profile picture

Customize your personal account with an awesome image or photo

Written by Layal
Updated over a week ago

How do I change my time zone?

Adjust your time zone from the Profile page as you travel

Written by Layal
Updated over a week ago

How do I create a new workspace?

Create different workspaces in Timely for different types of work

Written by Kristofer
Updated over a week ago

How do I delete my workspace?

Permanently delete your workspace and yourself from Timely

Written by Layal
Updated over a week ago

Notifications in Timely

Stay up-to-date with new activity in your Timely workspace

Written by Kristofer
Updated over a week ago

How do I edit Timely notifications?

Get updates on account activity and reminders to log your hours

Written by Layal
Updated over a week ago

How do I change language settings?

Use your preferred language to label Projects and Clients

Written by Layal
Updated over a week ago